Refunds and Shipping
Thanks for shopping with Brass Cuisine Spices.
You have 15 calendar days to return broken, damaged, spoiled, opened item(s) for a refund. Once we receive your item(s) we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. Only the item(s) affected will be processed for a refund(not the entire order) If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable and nonnegotiable. If you receive a refund, the cost of return shipping will be deducted from your refund!
If you have any questions on how to return your item to us, contact us.